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Royal St. George's 12 - 19 July 2020

Spectator Advice

The 149th Open

The return of The Open to Royal St. George's will see one of the great occasions in world sport taking place on the historic Kent coast providing a unique and memorable atmosphere for spectators. 

Experience all the drama and excitement of The 149th Open as the world's best players face the unrelenting challenge of links golf to become the Champion Golfer of the Year. We promise a celebration of golf, bringing together fans of all ages.

Our continuing commitment to inspiring the next generation of golfers ensures that children can attend for free, meaning families can enjoy a memorable time together at The Open.

Refresh

The Open is committed to offering a wide variety of sustainable, locally-sourced and healthy food options at catering facilities on course and in the Spectator Village. For more information visit our Sustainability section.

Catering

A number of hot and cold food outlets will be available at The Open. Detailed information regarding the catering offer will be available become available in due course

Beverage

A number of beverage outlets will be available at The Open. The Open truly is a celebration of golf and there is nowhere better to celebrate with friends and family.

Shop

The Open Shop will feature a range of headwear and apparel, outerwear, children’s clothing, luggage, homeware, leather goods and golf accessories.

View

Grandstands

There will be thousands of public seats located around the course including at the 18th green and at the Practice Ground for spectators to sit and enjoy the action.

Spectator Village

Take a break from the course and spend some time at the Spectator Village at Royal St George's. With a number of food and beverage offers, dedicated kids play area, and giant TV screens, there is no need to miss any of the golf.

Large Screens

Keep up-to-date with all the action through one of the many electronic leaderboards situated around the course. Or relax and watch the day unfold on the large video screens located in the Spectator Village area.

Timeline 

Day  Gate Opens  Hours of Play 
 Sunday TBC   Throughout the day
 Monday TBC   Throughout the day
Tuesday  TBC Throughout the day 
Wednesday  TBC Throughout the day 
 Thursday TBC 6.35AM - 8.30PM estimated 
 Friday TBC 6.35AM - 8.30PM estimated 
 Saturday TBC 8AM - 7PM estimated 
 Sunday TBC 8AM - 7PM estimated 

Additional Spectator Facilities

Left Luggage

There will be a free left luggage facility located near the main spectator entrance, operated on a first come, first serve basis. For your safety, security bag searches may be in operation.

Safety & Medical

Safety

- Children should always be accompanied by an adult.

- Always follow the instructions of Marshals and Officials and stay outside the ropes that bound the golf course.

- On entry to the venue look for Map boards, these will help you find exits, key facilities and they provide other key information. If in doubt ask an official or marshal.

Medical

 - A Medical HQ will be available and further details as to its location will appear here on TheOpen.com in due course

- There will also be a number of First Aid Points onsite to assist the Medical HQ, the location of these will appear here on TheOpen.com in due course

- The Medical HQ operates from before the first game tees off until 30 minutes after the last game is finished.

Accessibility

The Open is committed to providing a high standard of accessible facilities for all visitors and spectators. The 149th Open accessibility guide will be available in due course.

If you have any queries about accessibility at The Open or any other questions, please contact +44(0)1334 460010 or email tickets@theopen.com.

Apps

The App is available all year round and is updated with the latest news, images and video. The Open’s official app provides the ultimate way to enjoy The Open while on the go to ensure you never miss a shot. 

A complimentary WiFi network will be available across the course in grandstands and in the Spectator Village.

Prohibited Items

  • No Ladders, (including step ladders), boxes, crates, (including folding crates), periscopes, selfie sticks and other similar items used to achieve an elevated viewing position.

  • No lawn or oversize chairs, folding chairs (with the exception of seating/tripod sticks), or any similar seating item deemed inappropriate by The R&A (or authorised person).

  • No items which are, or in the opinion of The R&A (or any authorised person) could be used as a weapon, including firearms, knives, corkscrews and personal protection sprays.

  • No Pyrotechnic devices including fireworks, explosives, smoke canisters, flares, laser pointers or similar items.

  • No noise producing devices including air horns, portable speakers, PA systems, megaphones or similar items used for amplification or broadcast.

  • No unmanned aerial vehicle (UAV), including drones, model aircraft, kites or similar airborne crafts/items.

  • No Bicycles (unless authorised by The R&A), skateboards, skates and other ride on equipment, except those required to be used as mobility aids by registered persons with mobility impairment.

  • No promotional, commercial, political, religious or items deemed offensive of whatever nature, including but not limited to clothing, banners, signs, symbols and leaflets used for ambush marketing or other similar unauthorised promotional purposes.

  • No professional cameras and video cameras or any photographic equipment used for commercial purposes.

  • All bags may be subject to search. Oversized bags deemed inappropriate by The R&A (and/or authorised person) may be denied entry and will be required to be stored at the prohibited items facility. Please ask staff for your nearest facility.

  • No Pets except for service animals.

  • No Alcoholic beverages.

FAQs

1. How can I buy tickets for The 149th Open at Royal St. George's in 2020?
Tickets can be purchased online or by contacting The Open Ticket Office on +44 (0)1334 460010. 
2. How does the 'Kids Go Free' policy work?

All tickets for Juniors (Under 16 as of 11th July 2020) are free of charge. However, all Juniors must have a valid course admission ticket in order to attend The Open, as well as being accompanied by a responsible adult who also holds a ticket. Junior tickets can be acquired as part of the online ticket purchase journey on TheOpen.com or by calling The Open Ticket Office on +44 (0)1334 460010.

All ticket types, including ‘Kids Go Free’ Junior Tickets are subject to availability, and cannot be issued either in advance or at The Open once a day has sold out. Kids Go Free tickets exclude Hospitality.

3. Can I purchase tickets to The Open from another website?
The only official sources of tickets for The 149th Open are via TheOpen.com or our Authorised Ticketing Providers. Any tickets made available on websites such as Viagogo, Safetickets.net, Stubhub, eBay and Gumtree are not done so with the permission of The R&A and are subject to unregulated pricing. We have also encountered issues in the past in which photoshopped tickets or cancelled tickets were sold via these platforms. We strongly recommend that customers do not purchase tickets from 3rd party re-sellers as tickets sold on these sites are likely to be refused entry to the Championship. If you have already purchased tickets from a secondary ticketing platform, please contact us at tickets@theopen.com and we will do our best to assist you.
4. Can I purchase tickets at the gates for The 149th Open?

The 149th Open at Royal St George’s is an all-ticket event on the Championship Days (Thursday 16th – Sunday 19th July). This means that all spectators must have secured their tickets in advance of these days, as tickets will not be available to purchase on these days at the venue. 

Tickets for Practice Days (Sunday 12th – Wednesday 15th) may be available to purchase at the gates, subject to availability.

5. I can no longer attend. Can tickets be returned?
If you wish to cancel your order you may do so by informing us within 48 hours of purchase. The right to cancel tickets must be exercised no later than 11th July 2020 and you will not be entitled to a refund after 11th July 2020, except in the event of cancellation or suspension of play. If you would like to be considered as an exception to the above policy, please contact us at tickets@theopen.com, explaining your circumstances.
6. I’ve lost or forgotten my tickets, what can I do?
Please contact The Open Ticket Office on +44 (0)1334 460010 or tickets@theopen.com. In some instances, we may be able to re-issue your tickets, however the lost / forgotten tickets will be cancelled and therefore will not work at the course entry gates.
7. Can I bring my own food and drink to The Open?
Yes, you can bring your own food and drink but alcoholic beverages are not allowed. Alcohol can be purchased at various public catering sites within the venue.
8. Can I bring a child’s buggy/pushchair? 
Yes you can. However, please be aware of the uneven terrain.
9. How do I book my place at The Open Camping Village?
The Open Camping Village is managed by The Open Accommodation Bureau. If you have any questions about The Open Campsite we would recommend contacting The Open Accommodation Bureau on 0161 492 1926 or by email at enquiries@stayattheopen.com.
10. Can I leave The Open and come back in on the same day?
The Open operates a no re-admission policy which means that it is not permitted for spectators to leave The Open and then come back into the course on the same day. This policy has been in place in recent Open Championships to protect golf fans from the mis-selling of tickets and hospitality products by unofficial operators.
11.  Is there a dress code?
There is no dress code in public areas. Clothing and footwear suitable for the weather conditions should be worn. No jeans or trainers in Hospitality.
12. Are dogs permitted into the course?
Dogs are not permitted into the course, with the exception of Guide Dogs.
13. Can you bring a rucksack/bag into the event?
Small bags/rucksacks will be accepted into the event, but may be subject to security searches. Oversized bags deemed inappropriate by The R&A (and/or authorised person) may be restricted entry and will be required to be stored at the left luggage facility located at the main entrance gate.
14. Can you bring a mobile phone or mobile device into the course? 
Spectators are welcome to bring mobile devices to The Open but a strict policy will be in place to ensure that play is not disrupted.
15. Can I bring my camera?
Personal cameras are permitted at The Open but no still photography of play is permitted on Championship days. Filming of play is not permitted at any time. No professional cameras and/or video cameras or any photographic equipment used for commercial purposes will be permitted at The Open.