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The sixth hole at Royal St George

Contact The Open

How can I speak to someone about my enquiry?

Please contact our Ticketing Team by phone at +44 (0) 1334 460 010, or by email to Tickets@TheOpen.com. Any hospitality-related communications should be sent to Hospitality@TheOpen.com. Alternatively please submit a contact form with your name, telephone number (including your international dialling code) and we will contact you in due course.

What is the 'Kids Go Free' policy?

All tickets for Juniors (under 16 as of the first day of the championship) are free of charge. However, all juniors must have a valid course admission ticket in order to attend The Open. Tickets will not be available on the day and must be included with your ballot application.

Can I purchase tickets to The Open from another website?

The only official sources for tickets to The Open is via TheOpen.com or our Authorised Ticketing Providers. Any tickets made available on websites such as Viagogo, Safetickets.net, Stubhub, eBay and Gumtree are not done so with the permission of The R&A and are subject to unregulated pricing. We have also encountered issues in the past in which photoshopped tickets or cancelled tickets were sold via these platforms. We strongly recommend that customers do not purchase tickets from 3rd party re-sellers as tickets sold on these sites are likely to be refused entry to the Championship. If you have already purchased tickets from a secondary ticketing platform, please contact us at Tickets@TheOpen.com and we will do our best to assist you.

I wish to upgrade my general admission tickets to a Hospitality experience. How can I do this?

You can contact our Hospitality team via Hospitality@TheOpen.com and our team will assist you in doing this, subject to availability.

My details have changed, how can I update my account details?

You can update your details by logging into your One Club account via The Open website and accessing the ‘My Details’ page. Alternatively, we can update the details for you if you contact Tickets@randa.org, confirming the File Number of your tickets and the details you wish to change.

Will re-admission be permitted for ticket holders attending The 150th Open at St Andrews?

Yes, re-admission will be permitted. Ticket holders will only be permitted to re-enter The Open on the same day as long as they present the following on re-entry i) a ticket valid for that day’s play, and ii) an official, untampered, re-entry wristband that must be collected from the exit gate when initially leaving The Open. Spectators will not be able to enter The Open with a ticket that has already been used that day without an accompanying official and untampered re-entry wristband.

We are a charity, can we apply for tickets to use in an auction or raffle to raise money?

The R&A welcomes requests from individuals and charities who wish to raise funds for good causes, and as such donates a set number of tickets to The Open each year which can be used as auction or raffle items for this purpose. Information on charity ticket applications for The 150th Open at St Andrews can be found here.

What are the different ticket categories available for The Open?

The different ticket categories are Junior, Youth and Adult. The R&A is dedicated to ensuring the future of golf is thriving therefore we offer complimentary Junior tickets for those aged under 16 (as of the first day of the championship). However, all juniors must have a valid course admission ticket in order to attend The Open. Tickets will not be available on the day and must be included with your ballot application. Discounted Youth tickets are available for those aged 16 to 24, to be eligible for this ticket category the ticket holder must be aged 24 or below (as of the first day of the championship). Adult tickets are available for those aged over 24.

How will I know if I have been successful in the ballot for The 150th Open at St Andrews?

All successful applicants will be notified via email once the Ticket Ballot application process has been completed in October and November 2021. Please be aware that this process could take a number of weeks and individuals may be notified about the success of their application at different stages.

How can I view my application?

If successful, you will be required to follow the link provided in the email and sign into TheOpen.com, where you will visit the ‘My Account’ section. Here you will be able to view the ticket(s) you have been successful for.

How do I pay for my ticket(s) if successful?

Successful applicants will be sent an email with instructions on how to pay for your tickets. You will be directed to login to 'My Account' via TheOpen.com and follow the link to pay. You will need a valid debit or credit card to proceed. Tickets will only be confirmed once full payment has been received.

How long do I have to pay for my ticket(s)?

All successful applicants will have 10 days to purchase their ticket(s). If after 10 days, those ticket(s) have not been purchased they will be removed from your account.

How do I purchase parking?

All travel details will be communicated in due course, this will include the opportunity to purchase parking.

Can I get a discount when paying with a Mastercard?

Yes, during the payment journey enter the code MC150 and pay with a valid Mastercard to receive a £5 discount on the value of your order.

How will I know if my payment has been successful?

Upon successful purchase, you will receive an email confirmation which will outline your reservation. These details can also be viewed in the ‘My Account’ section of TheOpen.com. Please keep hold of this confirmation for your records. If you do not receive a confirmation email, please check your spam folder or you can contact us at Tickets@TheOpen.com or by phone +44 (0)1334 460 010 where our staff will assist.

I have been successful in the Ticket Ballot, but no longer want all the tickets that I have been allocated. What can I do?

Successful applicants will not be able to pick and choose which tickets they would like to purchase. You will either have to purchase all tickets or none of them. If you choose not to purchase the tickets within the 10-day payment window, your application will become unsuccessful.

I have been successful in the Ticket Ballot, but I no longer want to attend. What do I do?

If you have been successful in the Ticket Ballot, you will be given 10 days in which to pay for your tickets. If you choose not to pay for your tickets before the deadline, your application will be cancelled, and the tickets will be offered to other fans who were originally unsuccessful.

I’ve paid for my tickets but can no longer attend. Can I get a refund??

Unfortunately, tickets are non-refundable. However, in the New Year we will be launching our in-house resale platform that will allow you to list your unwanted tickets for sale, in a controlled and safe environment. More details regarding this will be released in early 2022.

I am experiencing issues. What can I do?

If you are experiencing any issues, or require assistance, you can contact us at Tickets@TheOpen.com or by phone at +44 (0)1334 460 010 where our staff will assist.

I have not received an email confirmation of my order. What do I do?

If you do not receive a confirmation email, please check your spam folders or you can contact us at Tickets@TheOpen.com or by phone +44(0)1334 460 010 where our staff will assist.

When will I receive my ticket(s)?

Tickets for The 150th Open will be dispatched via a digital ticketing app. We will notify you when tickets have been dispatched and include information on how to access them. We would expect this to be around 4-6 weeks prior to the Championship. You should ensure that you keep your email address and mobile number up to date on your My Account on TheOpen.com.

My personal details have changed since purchasing tickets. How can I update them?

If you wish to update your personal details you can do so via TheOpen.com, where you will need to log into the ‘My Account’ section of the website. You can also contact us at Tickets@TheOpen.com or by phone at +44 (0)1334 460 010 where our staff will assist.

What Covid-19 protocols will be in place for The 150th Open?

Attendance at The 150th Open at St Andrews will be subject to the relevant Covid-19 safety protocols imposed at the time. These protocols are still TBC, but may include attendees demonstrating proof of negative Covid-19 tests, proof of full vaccination, the use of face coverings and/or any other measures that are deemed to be appropriate. Please note that refunds will not be issued to individuals who do not wish to comply with the relevant Covid-19 protocols when communicated.

How will you decide who is successful in the Ticket Ballot?

We want to make sure that the make-up of fans at The 150th Open is diverse but also reflective of previous Open Championships at St Andrews. For that reason, when running the Ticket Ballot results process, we will make sure that we have a good mix of St Andrews residents and Scottish fans, as well as fans from the rest of the UK and abroad. Additionally, we are also committed to inspiring the next generation of golf fans and we will therefore allocate a significant proportion of tickets to Juniors (Under 16s), through our Kids go Free programme, and Youths(16-24s).

My friend has received a successful email. However, I have not received one. Does that mean I have been unsuccessful?

Please be aware that the winner selection process for The 150th Open Ticket Ballot could take a number of weeks and individuals may be notified about the success of their application at different stages. The R&A will make an announcement once this process has been completed.

How can I attend The 150th Open if I am unsuccessful in the Ticket Ballot?

The only ways for fans to be guaranteed entry to The 150th Open are to 1) purchase tickets via The Open Ticket Ballot, 2) purchase The Open’s Official Hospitality experiences, or 3) purchase a ticket or hospitality inclusive package from The Open’s Official Authorised Ticketing and Hospitality Providers. Should any tickets be available once the Ticket Ballot has been completed, they will be offered for sale via TheOpen.com to members of The One Club. We will also be launching The Open’s Official Ticket Re-Sale Site where fans can safely buy and sell any unwanted tickets to The 150th Open at face value prices.

Will there be tickets available after the Ticket Ballot?

Should any tickets be available once the Ticket Ballot has been completed, they will be offered for general sale via TheOpen.com to members of The One Club.

I am a Blue Badge holder and require accessible parking. How do I organise this?

If your Ballot Application has been successful and payment for tickets has been made, please contact us at Tickets@TheOpen.com to confirm that you require accessible parking and attach a copy of your blue badge. We will then add a complimentary Accessible Parking Pass to your order. If your blue badge is due to expire prior to the event, we ask that you provide an updated copy before the event.

Will I be able to purchase tickets on the gate at St Andrews?

No, there will be no option to purchase tickets on the gate during The 150th Open at St Andrews.

I have been successful in the ballot but I would now like to bring my child. How do I get a ticket?

Unfortunately, junior tickets needed to be included during the application process. There will be no availability to add junior tickets to your reservation now that the ballot has closed.

My application has Carer tickets. How do I provide proof to validate these tickets?

A member of the customer service team will contact the lead booker after successful purchase of an order for proof of a Carer being required. Applicants will need to provide the relevant documentation requested by The R&A or the tickets may be cancelled.

Is there an upper limit on the number of fans who can attend The Open?

Yes. There is a maximum number of fans who can attend The Open on each day. This number changes at each venue on The Open calendar, due to a variety of factors such as space around the golf course, health & safety, transport/travel networks, availability of accommodation and other factors that would impact the overall spectator experience.

Why were there no Weekly or Weekend Tickets available for The 150th Open?

Given the high demand for tickets, we are no longer offering multi-day tickets in order to ensure that as many people as possible are able to attend The 150th Open at St Andrews.

What are the ticket prices for The 150th Open?

You can find full details of our ticket prices here. Tickets for fans under the age of 16 continue to be free of charge, but will only be allocated via the Ticket Ballot. Youth tickets are half price.

How can I reserve a grandstand seat at The 150th Open?

As with previous Open Championships, there will be thousands of unreserved grandstand seats around the course that are free of charge, and allocated on a first-come, first-served basis. It will not be possible for ticket holders to pay to reserve a grandstand seat at The 150th Open. However, some of The Open’s official hospitality experiences included a reserved grandstand seat – for information about these products, please email Hospitality@TheOpen.com or you can find out more information online at TheOpen.com/Hospitality2022.

Will re-admission be permitted for ticket holders attending The 150th Open at St Andrews?

Yes, re-admission will be permitted. Ticket Holders will only be permitted to re-enter The Open on the same day as long as they present the following on re-entry i) a ticket valid for that day’s play, and ii) an official, untampered, re-entry wristband that must be collected from the exit gate when initially leaving The Open. Spectators will not be able to enter The Open with a ticket that has already been used that day without an accompanying official and untampered re-entry wristband.

What is The Open’s Official Ticket Re-Sale?

This platform has been designed by The R&A to allow fans of The Open to buy and sell tickets at face value from an official, safe, secure and trusted environment. This will ensure fans have an option to re-sell their tickets, if required, and will be able to do so safely and in the knowledge that their tickets are going to genuine fans of The Open.

When does the Ticket Re-Sale launch?

The R&A will be launching The Open’s Official Ticket Re-Sale in 2022.

I have deferred tickets from last year’s event. Are these still valid for 2022?

If you selected to defer your tickets from last year's event during the transfer window in 2021, then these tickets will be valid for entry for 2022. If you are unsure about the validity of your ticket, please contact us via email at Hospitality@TheOpen.com.

How can I buy Origins Hospitality tickets for The 150th Open at St Andrews in 2022?

You can buy Origins Hospitality for The 150th Open online at https://www.theopen.com/hospitality. Alternatively, please contact The Open Hospitality Office via email at Hospitality@TheOpen.com and a member of the team would be glad to help.

I have purchased a ticket for The Open on another website. Is it legitimate?

We would always advise that you purchase tickets for The Open via https://www.TheOpen.com/hospitality as tickets sold on this site are 100% official. Unfortunately, we have experienced situations in the past where tickets purchased from other websites turn out to be fraudulent and therefore invalid, and spectators have had to purchase valid tickets on arrival to enter the course.

Alternatively, we have an Authorised Provider Programme. Companies within this programme offer hospitality packages, as well as a range of experiences. A list of these providers for The 149th Open can be found here: https://www.theopen.com/tickets-and-hospitality/authorised-providers-2022. If you are unsure about the legitimacy of your ticket please contact Hospitality@TheOpen.com

Can I purchase additional packages?

Of course! Just contact our Hospitality Team at Hospitality@TheOpen.com and they will assist you. Packages are subject to availability, and we will endeavour to offer you the experience of your choice.

I have already purchased General Admission/Hospitality tickets. How do I upgrade to another hospitality facility?

You can upgrade your General Admission tickets or Hospitality tickets to another hospitality package subject to availability. Please contact your Account Manager or a member of our team by emailing Hospitality@TheOpen.com and we will assist you with your booking.

Can a junior purchase a Hospitality ticket?

Children under 16 years of age cannot attend The Open unless accompanied by a responsible adult who holds a valid course admission ticket (Adult or Youth). Children do not gain free entry to Hospitality and must have their own ticket.

I can no longer attend. Can tickets be returned? If so, how?

Tickets may be returned/refunded within 48hrs of purchase. The right to cancel a booking must be exercised no later than 21 days prior to the first day on which competition golf is played. Any tickets purchased after this time cannot be returned or refunded. All cancellations must be requested in writing by emailing Hospitality@TheOpen.com.

I am in need of a carer whilst attending The Open. Can I bring my carer with me and do they require their own ticket?

Yes, you can bring your carer with you whilst attending The Open. However, all attendees including carers are required to purchase their own ticket for Hospitality.

I am a wheelchair user attending The Open. Can you please advise if your Hospitality packages are wheelchair accessible?

Our Hospitality areas are wheelchair friendly, however some areas are only accessible via stairs. Please contact a member of our team and we will be able to assist you in planning a comfortable visit.

Myself or my guest have lost or forgotten their tickets, what can I do?

Please contact The Open Hospitality Office on +44 (0)1334 460090 or Hospitality@TheOpen.com. In some instances, we may be able to re-issue your tickets. However, the lost / forgotten tickets will be cancelled and therefore will not work at the course entry gates.

I have booked Origins Hospitality for The Open. When and how will I receive my tickets?

We will send out your official digital tickets 3-5 weeks ahead of the Championship.

Do I need to make you aware of any dietary requirements?

We can cater for all allergies and dietary requirements. Please advise your Account Manager or another member of the team of any requirements prior to attending The Open.

How can I speak to someone about my tickets?

Our staff are currently working from home. If you need to speak with a member of our team, please email Hospitality@TheOpen.com and provide your telephone number, along with your international dialling code, and we will contact you in due course.

I am looking for accommodation whilst attending The 150th Open. Can this be organised?

The Open Accommodation Bureau is the official service that manages accommodation supply and demand for The Open. A full list of their services can be found via https://www.stayattheopen.com/. Some of our Authorised Providers also offer packages that include accommodation. Please see a list of our Authorised Providers here: https://www.theopen.com/tickets-and-hospitality/authorised-providers-2022.

Is food and beverage included in my hospitality package?

Yes, complimentary food and beverage will be available in your hospitality area. Food and drinks will be available to purchase for Links Club ticket holders.

Do you have hospitality parking?

We have assigned hospitality parking which may or may not be included in your hospitality pass depending on the experience purchased. Information about parking will be included in your information pack sent to you via email closer to the event. If you are not sure about your parking pass, please contact a member of the Hospitality Team at Hospitality@TheOpen.com and they can offer you further information.

Is there a dress code?

We advise that you dress smart casual or in golf attire. Comfortable shoes are recommended with golf shoes being permitted in all of our facilities. It is advisable to remind your guests to bring sunglasses, sunscreen and a hat in case of hot weather, and umbrellas or waterproofs in case of rain. 

I want to arrange accommodation at The 150th Open at St Andrews.
 For information on accommodation at The 150th Open at St Andrews, visit our accommodation page.
I am interested in camping at The 150th Open at St Andrews.

Find out more about camping facilities available at The Open here or email camping@stayattheopen.com.

I have booked camping accommodation and have a question about my booking.
I am interested in permanent employment at The Open.

Permanent Employment for The Open is through The R&A. Please click here for all current vacancies.

I am interested in temporary employment at The Open.

Details on the roles available for The 150th Open at St Andrews, and information about how to apply, will be published in late November/early December.

I am interested in exhibiting/having a stall at The Open.

We don’t currently offer space to non-official partners.

I have a mobile food unit and I am interested in opportunities at The Open.
Please email our catering supplier by clicking here
I would like to provide feedback about The149th Open at Royal St George's.

Please provide your feedback via the form below. 

Can I bring my own food and drink to TheOpen?

Yes, you can bring your own food and drink but alcoholic beverages are not allowed. Alcohol can be purchased at various public catering sites within the venue.

Can I bring a child's buggy/pushchair?

Yes you can. However, please be aware of the uneven terrain.

Can I leave The Open and come back in on the same day?

Yes, re-admission will be permitted. Ticket holders will only be permitted to re-enter The Open on the same day as long as they present the following on re-entry i) a ticket valid for that day’s play, and ii) an official, untampered, re-entry wristband that must be collected from the exit gate when initially leaving The Open. Spectators will not be able to enter The Open with a ticket that has already been used that day without an accompanying official and untampered re-entry wristband.

Is there a dress code?

There is no dress code in public areas. Clothing and footwear suitable for the weather conditions should be worn. No jeans or trainers in Hospitality.

Are dogs permitted into the course?

Dogs are not permitted into the course, with the exception of Guide Dogs.

Can you bring a rucksack/bag into the event?

Small bags/rucksacks will be accepted into the event, but may be subject to security searches. Oversized bags deemed inappropriate by The R&A (and/or authorised person) may be restricted entry and will be required to be stored at the left luggage facility located at the main entrance gate.

Can you bring a mobile phone or mobile device into the course?

Spectators are welcome to bring mobile devices to The Open but a policy is in place to ensure that play is not disrupted. Please keep all devices in SILENT mode at all times. Photography of play is not permitted on Championship Days. Filming of play is not permitted at any time.

Can I bring my camera?

Personal cameras are permitted at The Open but no still photography of play is permitted on Championship days. Filming of play is not permitted at any time. No professional cameras and/or video cameras or any photographic equipment used for commercial purposes will be permitted at The Open.

Can we bring a folding chair into TheOpen?

Folding chairs (with the exception of seating/tripod sticks) are not permitted into The Open. For a list of prohibited items please click here.

I am interested in camping at The 150th Open.

Find out more about camping facilities available at The Open here or email camping@stayattheopen.com.

Where will the general public car parking facility be located?

Please follow the signs for ‘The Open Park & Ride’ on your approach to the venue.

I would like to travel to The Open by public transport. What are the options?

Information on public transport services will be available shortly.

If your question has not been answered in the FAQs above, please complete the form below and we will respond as soon as possible.